Reporting to the CEO and the board of directors, the The GM Operations - Head of Collections will be responsible for:

• Overall responsibility for a small team with a mandate to grow the business
• Lead, supervise and coach all staff, complete adequate training and ongoing coaching including development plans.
• Responsible to ensure succinct management reporting, and organisational planning are in place through effective use of operational systems, business processes and work
• force planning.
• Ongoing systems and reporting process improvement
• Oversee monthly, and quarterly forecast assessment of Operations performance against budget, financial and operational goals.
• Ensure compliance to company policy and regulatory obligations are met through adherence to audits and procedures 100% of the time.
• Create a positive team based culture that is fun rewarding and delivers results.

The successful candidate will be considered with:

• Relevant tertiary qualifications and a strong track record of achievement with at least 10-15 year's Collections industry experience in a similar role.
• DCA exposure combined with a strong people management skill set.
• A strong leadership skill set with the ability to develop and motivate.
• Strong sales and business development track record to grow the business

Remuneration and Benefits:

• Attractive salary of $150,000
• Direct reporting line to CEO and the board of directors
• Exciting opportunity to grow the business with potential equity options
• Onsite parking